Support

Need help with one of our apps? We're here for you.

Contact Us

Email: hello@lumosstudio.app

We typically respond within 1-2 business days.

Before You Reach Out

• Make sure you're running the latest version from the App Store or Google Play
• Try force-closing and reopening the app
• Check that your device OS is up to date

Subscriptions

Subscription management and refunds are handled by Apple (iOS) or Google (Android). You can manage your subscription in your device's Settings app.

• iOS: Settings → Apple ID → Subscriptions
• Android: Google Play → Profile → Payments & subscriptions

Bug Reports

Found a bug? Please include the following in your email:

• App name and version (found in app settings)
• Device model and OS version
• Steps to reproduce the issue
• Screenshot if possible